Working with PrizmDoc > Administering PrizmDoc > Licensing > Evaluation Licensing > Troubleshooting Licensing |
There are a few situations that may cause the request for an Evaluation License to fail. Use the table below to locate the appropriate troubleshooting topic based on the error message presented by the Prizm Licensing Utility:
Error Message | Resolution Topic |
Application could not reach licensing services | No Internet Connection |
You have exceeded the limit of evaluation installations | Exceeded Installation Limit |
Your license has expired | License Expired |
This system is already licensed for evaluation under another user account | System is Already Licensed for Evaluation |